POLICY

What is this Privacy Policy and T&Cs for?

This privacy policy and T&Cs is for this website rajp.co.uk and served by Ray & Julie Photography and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better improve the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [https://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Terms and Conditions for Wall Art, Frame, and Print Purchases

*Terms and Conditions for Wall Art, Frame, and Print Purchases* Please read the following terms and conditions carefully before proceeding with your wall art, frame, and print purchase at Ray and Julie Photography. By making a deposit or down payment for these products, you agree to the terms outlined below: *1. Deposit or Down Payment:* – A deposit or down payment is required to initiate the production process for wall art, frames, and prints. This deposit is non-refundable. *2. Non-Refundable Payment:* – The deposit or down payment made for wall art, frames, and prints is strictly non-refundable under any circumstances. *3. Production Process:* – Upon receipt of your deposit, we will begin the production process for your wall art, frame, or print. This may include printing, framing, or any other custom work, which is tailored to your specific order. *4. Final Payment:* – The final payment for your order is due upon completion and before delivery or pickup. Your order will not be released until the final payment is received in full. *5. Order Changes:* – Any changes to your order should be requested in writing and may result in additional costs and delays. We will make every effort to accommodate changes, but they are subject to our discretion. *6. Quality Assurance:* – We take pride in delivering high-quality wall art, frames, and prints. If you receive a product that is damaged or does not meet the agreed-upon specifications, please notify us within three days of receiving your order. We will address any concerns and, if necessary, arrange for a replacement. *7. Shipping and Delivery:* – We offer shipping and delivery services for your convenience. Any delivery charges will be communicated to you in advance. While we make every effort to ensure safe and timely delivery, we are not responsible for any delays or damages that occur during the shipping process. *8. Copyright and Usage:* – All images and designs used in the creation of your wall art, frames, and prints are protected by copyright law. Any reproduction, distribution, or public display of these images without our written consent is strictly prohibited. *9. Payment Acknowledgment:* – By making a deposit or down payment, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. Please do not hesitate to contact us if you have any questions or require further clarification on these terms and conditions. We appreciate your business and look forward to providing you with exceptional wall art, frames, and prints.

Kindest regards

Ray and Julie x